The business environment is evolving at an ever-growing speed, demanding increased agility and consumer focused innovation. The time has come to redefine what excellence means. In today’s world, excellence is more than a set of principles. It’s a set of beliefs, a way of thinking, a matter of discipline, and ways of focusing.

The ‘new normal’ has forced every business to shift significantly in a bid to stay afloat. Despite these pivoting efforts, organizations must continue to evolve and adapt beyond this moment. Difficult times provide opportunities to grow and change, and whilst pausing to reflect on a business strategy is of necessity, it is important that we continue to reinvent, stay innovative, and be more robust.

The road to achieving professional excellence as a corporate entity cannot be solely journeyed by good products and clever marketing. Now more than ever, we must adopt the right strategies to improve internal efficiencies within the industry.

For an organization, excellence should mean clear dedication of leaders and managers to continuous improvement of all key processes, creativity and innovation, work conditions, team work, motivation level and general organizational culture. Whether refreshing a strategy or building a new one from the ground up, now is a crucial time to assimilate new cultures that best fit for a post-pandemic world.

ALIYU ALIYU
Chief Executive Officer
Bilaad Realty Ltd

EMPHASIS ON OUR PERSPECTIVE

Over the years, great thinkers have described just what excellence is. Excellence is not perfectionism — it is a journey through an ever-changing landscape of new possibilities and methods. It is the relentless pursuit of finding ways to improve performance.With consumers continuously able to influence not only what they buy, but also what others buy; through customer reviews, social media, and word of mouth, it is becoming increasingly important for businesses to understand and strategically implement the expectations of their customers. center while perfection is an unattainable goal, pursuing it creates the environment for a culture of professional excellence thus; customer satisfaction. Consumers demand a great customer experience, strong brand values and, often, the ability to influence and shape the products they consume. Hence, the need for businesses to be at the top of their game center.Today’s success is tomorrow’s mediocrity. Pretty much of what we know today about digital technologies will be going the way of dinosaurs five to ten years from now. As new entrants disrupt traditional business processes and make clearings for more efficient technologies, less agile businesses are expected to fall away or be pushed off to the back burner.

In today’s highly competitive and dynamic environment, organizations need to continuously change their tactics to survive and maintain their competitive advantage. This is why we agree that the following factors are important indicators of how well a company is doing, overtime:

  • Collaboration

Aristotle once said, “the whole is greater than the sum of its parts” which is the exact essence of collaboration. When it comes to achieving professional excellence, the idea of the ‘lone genius’ typically falls short. Irrespective of the size, reputation, customer loyalty or business prowess that a business may enjoy today, the continuation of successful collaborative relationships is the change that is so urgently needed in these evolving times.

  • Attention to detail

Attention to detail is not all about spelling or grammar. It is in getting the small things right. Great brands continuously seek out opportunities to express their brand –– they see those minor customer touch points as an opportunity to provide the best experience. The focus is not just on products alone, but on the entire value chain wherever customers interact; from external packaging to customer care, sample units, store layout, lighting, marketing advertisements — every step should count.

  • Ethics and Values

Sound corporate governance has been found to be critical to enhance and retain investor trust. To say that ‘Ethical Excellence’ is one of the most critical aspects of Corporate Governance will not be a misnomer. In fact, ethical excellence should be seen as a sustainable source of competitive advantage for organizations and a practice that ensures long term success, customer loyalty and creating shareholder value.
Bilaad Realty is on a continuous pursuit to achieving professional excellence. Our penchant for continuous improvement pushes the boundaries of development and shapes the standard of our industry. We are constantly evolving to be the leading customer-centric firm with strategic alliances in the provision of sustainable Real Estate solutions. Buy Bilaad and be glad.

 

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